Effective Date: November 8, 2026
At GaryEDavis.com, we want ordering your Step Doctor to be simple and convenient. We offer free standard shipping to eligible customers within the continental United States.
1. Free Shipping
All Step Doctor orders qualify for FREE standard shipping to the 48 contiguous United States and Washington, D.C.
There is no minimum purchase requirement.
The advertised price of $119.95 includes standard shipping to eligible destinations.
2. Shipping Locations
We currently ship to the 48 contiguous United States and Washington, D.C.
We do not currently offer shipping to Alaska, Hawaii, U.S. territories, or international destinations.
3. Order Processing
Step Doctor orders are fulfilled directly by our product supplier, located in Virginia.
Orders are generally prepared for shipment promptly after payment is confirmed and the supplier receives the order.
Orders placed on weekends or holidays may require additional processing time.
4. Delivery Times
Delivery times depend on the destination, carrier schedules, and other shipping conditions.
We will provide available shipping or tracking information when supplied by the carrier or fulfillment partner.
Delivery dates are estimates unless we specifically agree to a guaranteed delivery date.
5. Shipping Carriers
Orders are generally shipped using UPS or another appropriate shipping carrier selected by our fulfillment partner.
6. Shipping Address Accuracy
Customers are responsible for providing a complete and accurate shipping address during checkout.
If you discover an error in your shipping address, please contact us promptly.
We will make reasonable efforts to correct the address before shipment, but changes cannot always be made once an order has shipped.
7. Shipping Delays
Occasional delays may occur because of weather, carrier disruptions, holidays, or other circumstances.
If we cannot ship your order within the applicable promised timeframe, we will contact you regarding the delay and provide any cancellation or refund options required by law.
8. Damaged, Missing, or Incorrect Deliveries
If your Step Doctor arrives damaged, an incorrect product is delivered, or your package appears to be missing, please contact us promptly.
We will work with our supplier and shipping carrier to investigate and resolve the issue.
9. Returns
For information about returning your purchase, please review our Refund and Return Policy on GaryEDavis.com.
10. Contact Us
For shipping questions or assistance with an order, please use the Contact page at: https://garyedavis.com